Refund policy
Refund Policy
We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.
To be eligible for a return, your item must be unused, in its original condition, with all original packaging, and accompanied by proof of purchase.
To request a return, please contact us first at:
Please do not send any items back without contacting us first. Returns sent without prior authorization will not be accepted.
Because our products are shipped directly from international suppliers, all return requests are reviewed individually. If your request is approved, we will provide the appropriate return instructions.
Damaged, Incorrect or Defective Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery and include:
- Your order number.
- Clear photos of the product.
- Photos of the packaging.
We'll review the issue and work with you to find the best solution.
Non-Returnable Items
For hygiene and operational reasons, we do not accept returns for:
- Sale or clearance items.
- Gift cards.
- Personalized or custom-made products.
- Used or worn products.
- Products returned without prior approval.
Refunds
If your return request is approved, your refund will be issued to your original payment method.
Original shipping costs are non-refundable.
Please allow up to 10 business days after approval for your bank or payment provider to process the refund.
Contact
If you have any questions regarding your order or our refund policy, please contact us at: